What is loan forbearance and how do I request it?
Forbearance is a formal agreement where your lender pauses or reduces your payments for a defined period due to financial hardship. Interest typically continues accruing. You request it by calling your lender before missing a payment and providing documentation of the hardship.
Context
What forbearance means: The word forbearance means 'restraint from enforcing.' In lending, it means the lender agrees to temporarily refrain from enforcing the payment terms of your loan. You are still obligated to repay - forbearance is not forgiveness. The paused payments are deferred, often capitalized (added to principal), and extended to the end of the loan.
Types of forbearance arrangements: Full forbearance: payments suspended entirely for 1-3 months. Partial forbearance: reduced minimum payment accepted. Interest-only period: you pay only the accruing interest, not principal. The terms depend on what the specific lender offers.
Interest during forbearance: In most personal loan forbearance programs, interest continues to accrue on the outstanding principal during the forbearance period. At the end of forbearance, the unpaid interest is typically capitalized - added to your principal balance. This means your balance is higher after forbearance than before.
How to request forbearance: Call your lender's customer service number and ask specifically for the 'hardship department' or 'customer assistance program.' Explain your situation (job loss, medical crisis, reduced income). Ask specifically: 'What forbearance options do you offer for borrowers experiencing financial hardship?'
Documentation: Lenders typically ask for evidence: termination letter, medical documentation, or other proof of the hardship event. Having this ready speeds the process.
Credit reporting during forbearance: If you enter forbearance before missing a payment, your account typically continues to be reported as 'current' during the forbearance period - no delinquency marks. This is the major reason to call before you miss a payment, not after.
Difference from deferral: A deferral typically means skipping one payment and moving it to the end of the loan. Forbearance is a longer, more formal program for extended financial difficulty.
- Reviewed by
- Compliance Review
- Last reviewed
- June 15, 2026
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